Utilization Uptick Drove UnitedHealth’s ‘Frankly Unusual and Unacceptable’ 1Q

  • Apr 18, 2025

    UnitedHealth Group’s shares declined by more than 22% on April 17 after the release of its first-quarter 2025 earnings, which surprised investors and highlighted issues stemming from the Optum Health business and higher-than-expected Medicare Advantage utilization. The company lowered its adjusted earnings per share (EPS) guidance for the year to between $26.00 and $26.50, down from the previous range of $29.50 to $30.00.  

    For the first quarter, UnitedHealth reported adjusted EPS of $7.20, which came in 1% below the Wall Street consensus, and $109.6 billion in revenue, which was 2% below the consensus. Meanwhile, the company had a medical loss ratio (MLR) of 84.8%, which was lower (better) than the 85.7% consensus. However, UnitedHealth said it expects the full-year MLR to be between 87% and 88%, up significantly from 85.5% for full-year 2024 and 100 basis points higher than its previous guidance. 

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  • Tim Casey

    Tim has been a reporter and editor for newspapers, websites and magazines for more than 20 years, including 10 years covering health care business topics. He has a deep knowledge of the managed care industry and pharmacy benefit management. He also has experience covering medical conferences and clinical and legislative health care issues. In 2014, the Society for Advancing Business Editing and Writing selected Tim as one of 15 journalists to participate in a national symposium on the Affordable Care Act. Tim has a B.A. in Psychology from the University of Notre Dame and an M.B.A. from Georgetown University.

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