UnitedHealth vs. the World: Insurer Goes on PR Defensive
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Feb 21, 2025
UnitedHealth Group is going on the defensive as public sentiment toward the health care giant continues to founder. In recent weeks, UnitedHealth has fought a shareholder proposal requesting reports on delayed and denied care, and it hired a law firm specializing in defamation cases to push back against what it views as spurious claims on social media.
And the Dept. of Justice opened an investigation into UnitedHealthcare’s Medicare Advantage billing practices and whether it improperly recorded diagnoses that would lead to higher payments, The Wall Street Journal (WSJ) reported. In a statement, UnitedHealthcare called the WSJ report “misinformation” and that the government “regularly reviews all MA plans to ensure compliance and we consistently perform at the industry’s highest levels on those reviews...[a]ny suggestion that our practices are fraudulent is outrageous and false.”
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