Payer Execs Answer Question: ‘How’s Interoperability Going?’

  • Dec 17, 2021

    The road to complying with new data interoperability regulations has not been an easy one for health insurers, but the process has offered valuable insights to an industry that’s continually striving to modernize and better meet consumers’ needs.

    Those are some of the main takeaways from a virtual “Health Insurance Provider Interoperability Town Hall” that AHIP convened as part of its 2021 Consumer Experience & Digital Health Forum. The Dec. 8 panel discussion featured speakers from a diverse array of payers, yet many of their experiences complying with interoperability mandates had common themes.

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  • Leslie Small

    Leslie has been working in journalism since 2009 and reporting on the health care industry since 2014. She has covered the many ups and downs of the Affordable Care Act exchanges, the failed health insurer mega-mergers, and hundreds of other storylines spanning subjects such as Medicaid managed care, Medicare Advantage, employer-sponsored insurance, and prescription drug coverage. As the managing editor of Health Plan Weekly and Radar on Drug Benefits, she writes and edits for both publications while overseeing a small team of reporters who also focus on the managed care sector. Before joining AIS Health, she was a senior editor for the e-newsletter Fierce Health Payer, and she started her career as a copy editor at multiple local newspapers. She graduated with a dual degree in journalism and political science from Penn State University.

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