Health Plan Weekly

Insurers Dish on What Makes Digital Health Vendors Stand Out

  • Apr 11
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    Apr 11, 2025

    Finding a vendor that shares an insurer’s organizational values while enhancing member experience is crucial to getting good return on investment (ROI) from digital health solutions, according to panelists on a recent webinar sponsored by Medicaid Health Plans of America.  

    “One of the things that I would say we value is partners who are equally value-based,” said Rebecca Geist, national director of government programs business development for Kaiser Permanente. 

    It’s also a matter of ensuring a vendor is “a reflection of our mission and values” and ensuring members retain care and coverage, Geist added. 

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    • Jill Drachenberg

    Jill has been a reporter and editor since 2005, mainly focusing on business and health care. Before joining AIS Health, she was an editor for Relias Media (formerly AHC Media), focusing on topics such as case management, medical ethics, risk management, infection control, hospital management, and contraceptive technology. She has a B.A. in journalism from Georgia State University.

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